Payment Methods

Credit/debit card:

You can easily make your payment through the ING secure payment gateway, using one of the following cards:

  • VISA
  • VISA electron
  • MASTERCARD
  • MAESTRO
  • 4B.

During the purchase process, when you choose this option, you will be forwarded to the REDSYS payment gateway to make the payment. REDSYS and ING guarantee security and confidentiality throughout the entire process. CuCuToys will not know your credit card number or any related information. Your data will be only and exclusively in the REDSYS payment gateway, which is who processes the payment. The bank uses a secure payment gateway that uses the SSL (Secure Socket Layer) protocol, which guarantees maximum security for your data or card details.

This is the fastest method of payment. We receive confirmation of payment immediately, so we can process the order from then on.

Please note that the credit card may be declined for one of the following reasons:

  • The card may be expired. Check that your card does not exceed its validity date.
  • The card limit may have been reached. Check with your bank that the card has not exceeded the amount allowed for purchases.
  • Some of the information entered may be incorrect. Make sure that you have filled in all the necessary fields correctly.
  • You may not have Internet shopping enabled.

Bank transfer:

You can also make the payment by bank transfer from your account to ours:

Owner: Resume Next, S.L.
Entity: ING DIRECT
Account number: ES27 1465 0100 9819 0026 4412

To speed up this process as much as possible, please remember to include the number of your order in the transfer concept. You will always find this number in the confirmation e-mails of your order (which we will send you when you have placed your order), as well as in our shop, by entering the section "Order history and details" within "My account".

Please note that we will not process any orders using this payment method until we have received the deposit into our account (and this time may vary between 1 and 3 days, depending on the bank of origin). In the hypothetical case that we do not receive the deposit within 7 days of purchase, the order will be cancelled.

PAYPAL

Paypal establishes some conditions to guarantee 100% protection of the payment through its service.

  • The shipping address of your order must match the one registered in your Paypal account
  • Although it is not mandatory, it is convenient that the owner of the purchase is the same as the one of the Paypal account.
  • Sometimes, after confirming the payment of your purchase you will see that the charge on your bank account takes a while, even if it is already in your Paypal account. This depends on the conditions of your bank and does not in any way imply a delay in the delivery of your order.

Paypal has a free customer service telephone number: 900 801 665.

ClickCanarias

For orders destined for the Canary Islands, payment will be made to the ClickCanarias platform and will be governed by its payment terms.


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